courier management system

Ecommerce is growing at a rapid pace, and it’s making parcel delivery a major concern for companies of all sizes. Large corporations and small businesses alike are wading into the waters of in-house delivery to reduce shipping costs and maintain control over their customer experience.

In-house courier delivery can be extremely beneficial if you do it well. You’d be hard-pressed to find a third-party courier service that cares more about your products and your customers than you do. But there’s a lot to consider when running your own delivery operation.

To conquer courier management, you need a solid understanding of the basics, a handy guide for spotting areas that need improvement, and easy-to-use software—a robust courier management system.